RETURNS & EXCHANGE POLICY

CAN I EXCHANGE OR RETURN PRODUCTS I PURCHASED FROM NAYANACARE.IN?
In case of damaged or incorrect merchandise, NAYANACARE.IN would ship the correct product upon receipt of the damaged or incorrect merchandise from you. You will not be charged any additional amounts for the return courier & replacement. In case you are requested by our customer service team to courier the product to us, we will refund the courier amount to you as store credit.

ARE YOU FACING A PROBLEM WITH AN ORDER?
In case you face a problem with your order, please rest assured that we will do our best to resolve the issue as soon as possible. Please reach out to us through email at support@nayanacare.in or call us at +91 8824125141. Do remember to reference the order number in all communication.

WHAT IF I RECEIVE A WRONG PRODUCT?
In case you receive a product that you have not ordered then kindly write email us at support@nayanacare.in or call us at +91 8824125141

REFUND POLICY

HOW WILL I GET A REFUND FOR THE ORDER I CANCELLED OR RETURNED?
Here are the steps for getting a refund:
Once the resolution is set for refund, we will soon move ahead with the refund
Refund will be done by the same method we received the payment in. In exceptions, we may ask you for the account details
Please visit the Terms & Conditions page for more details on the topic

WHEN WILL I GET MY REFUND?
Kindly take a look at the following to know about receiving your refunds:
You will receive a refund anytime between 7-21 working days
The refunds generally are done earlier than the mentioned time
The refunds are always dependent on banks, payment gateways, etc
Please visit the Terms & Conditions page for more details on the topic